Lakissha Walters

Lakissha Walters is a skilled professional with extensive experience in customer service and support across various sectors, including finance, healthcare, and education. Currently serving as a CX Advocate at Bill.com since April 2022, Lakissha focuses on providing support for accounts receivable/accounts payable software and its integration with accounting platforms. Previous roles include Unemployment Insurance Claims Adjudicator at Maximus, where eligibility issues were identified and resolved, and Provider Customer Service Advocate at Palmetto GBA Railroad Medicare, ensuring effective customer relations. Additional experience includes roles in ambulance billing, medical billing, client service training, and early childhood education. Lakissha holds two Associate of Science degrees from Georgia Military College in Pre-Nursing Studies and an Associate of Science in Healthcare Reimbursement from Virginia College.