Guillermo Laporte

Guillermo Laporte is an accomplished operations and site director with extensive experience in managing and optimizing performance across various industries. Currently serving as Operations & Site Director at Bill Gosling Outsourcing, Guillermo is responsible for shaping the company's vision, culture, and overall performance for multiple client groups. Previous roles include Sr. Operations Manager for Clinical Support at Align Technology, where strategic direction was given to enhance customer experience, and Operations Manager at Amazon, overseeing Transaction Risk Management Investigations teams. Guillermo also held managerial positions at Millicom, Thomson Reuters, Tech Data, and Hewlett-Packard, focusing on operational excellence, cross-functional collaboration, and process optimization. Educational qualifications include a Bachelor of Business Administration and two Master of Business Administration degrees from ULACIT, along with an associate degree in International Trade from Universidad Estatal a Distancia de Costa Rica.