Erica Melton is an experienced customer service representative and administrative professional with a strong background in office management and support roles across various industries. Currently employed at Bill Howe Plumbing, Heating & Air, Restoration & Flood, Erica has previously worked for Ideal Plumbing Heating Air Electrical as well as CS Investigative Services Inc., where key responsibilities included managing office operations and providing exceptional client support. Additional experience encompasses roles at New American Funding, Furniture Components Corp., and Century Products, Inc., showcasing skills in client relationship management, confidential information handling, and sales support. Erica is pursuing a Bachelor of Science degree in Accounting and Business/Management from Western Governors University, building upon an earlier Bachelor’s degree in Restaurant, Culinary, and Catering Management from The Art Institute of Phoenix.
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Bill Howe Plumbing, Heating & Air, Restoration & Flood
The Bill Howe Family of Companies is based in San Diego, is family-owned and operated, and is comprised of Bill Howe Plumbing, Inc., Bill Howe Heating & Air Conditioning, Inc. and Bill Howe Restoration & Flood Services, Inc. Bill Howe Design & Remodeling was also part of the Bill Howe Family of Companies, however the company stopped offering these services in 2010 and brought on members of the remodeling team to offer more extensive reconstruction services in the Restoration & Flood Services division. The Bill Howe Family of Companies offers 24/7, same day services and services most of San Diego County. The company has won many community and industry awards including 2012 Business Leader of the Year by the San Diego North Chamber of Commerce (awarded to Bill Howe); 2011 National Contractor of the Year by the National Plumbing Heating Cooling Contracting Association and Delta Faucet, Co; 2011 Better Business Bureau Market Place Ethics Torch Award Finalist; 2011 Most Admired CEO Award by the San Diego Business Journal (awarded to Bill Howe); Heilbron Award for the company’s “pay-it-forward” spirit by the San Diego Rotary Club 33: 2011 First Place Winner and 2012 Second Place Winner; 2011 and 2010 Best Places to Work Award Finalist by the San Diego Business Journal; Woman Who Means Business Award by the San Diego Business Journal (awarded to Tina Howe); and 2010 Family-Owned and Closely Held Business Award by the San Diego Business Journal.