MK

Megumi K.

CX Lead Of Growth + Retention & People Manager at Billie

Megumi K. has a diverse work experience spanning various industries. Megumi started their career at Kinokuniya USA as an Art Buyer, where they managed the art book department and provided excellent customer service. Megumi then worked at The Looking Glass Theatre as an Assisting Managing Director/Intern Coordinator, where they organized successful fundraising events and managed interns. Megumi also gained experience as an Instructor at New York Kids Club, teaching classes and developing students' abilities. Megumi later joined COTELAC as the US Social Media Coordinator and Assistant Store Manager, contributing to sales and creating a successful blog. Megumi then transitioned to Green Ivy Schools as an Events and Space Rental Manager, overseeing rentals and leading events. Megumi continued their career at NY Kids Club and NY Preschool as the Manager of Special Events, managing a team responsible for organizing and running parties and events. Currently, Megumi works at Billie as a CX Lead of Growth + Retention & People Manager, utilizing their expertise in customer experience to drive growth and retention.

Megumi K. attended Emerson College from 2004 to 2008 and obtained a B.A. in Theatre Education, Acting. In 2007, they also briefly studied Japanese Theater and Japanese Language at Sophia University. Megumi holds a Bachelor of Arts (B.A.) degree from Emerson College in Theatre Education and Acting. Additionally, Megumi K. has an MTEL Certification, although no details about the institution or the date of obtaining the certification are provided. Megumi also attended Seisen International and Summit High School, but no specific information about degrees or fields of study is given for these institutions.

Links

Previous companies

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Timeline

  • CX Lead Of Growth + Retention & People Manager

    February, 2023 - present

  • CX Lead Of Growth And Retention

    August, 2022

  • Senior CX Associate (lead Manager Of The Sales Strategy & Retention Project)

    August, 2021

  • CX Associate

    April, 2020

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