Andrew Kwan

Andrew Kwan has extensive work experience in customer and technical support roles. Andrew started their career at Merrill Lynch in 1999 as a Lead/Senior Margin Specialist, providing customer support to branch offices and analyzing accounts for compliance. In 2003, they joined Fidelity Investments as a Sr Margin Specialist, enforcing regulatory policies and ensuring proper adherence to rules for leveraging financial instruments. Andrew then moved to OptumHealth in 2010 as a Technical Support Specialist, handling escalated client and technical issues related to a health and wellness portal. From 2013 to 2016, they worked at UL EduNeering as a Software Support Associate, providing client and technical support for an online management system. Currently, Andrew is working at Billtrust since 2017, initially as a Senior Client Support Specialist and currently as a Senior Customer Support Analyst.

Andrew Kwan has a Bachelor of Science (B.S.) degree in Business/Managerial Economics from Rutgers University. No information is available about the start or end year of their education at this institution.