KH

Karin Heinecke

Customer Service Quality Analyst Sr. at Bind On-Demand Health Insurance

Karin Heinecke is an experienced member advocate specialist at Bind Benefits since November 2019, focusing on resolving complex escalated provider and member service issues while collaborating with various internal teams. Prior roles include front desk coordinator at ACIST Medical Systems, office manager and HR assistant at Monteris Medical, and medical communication specialist at North Memorial Health Care. Karin also held positions at Medica as an engagement specialist, provider service coordinator, and customer service representative, along with early experience as a substitute teacher with ISD #728. Karin holds a Bachelor's degree in Human Development, Family Studies, and Related Services from California State University of Hayward.

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