Rio Edwards

Rio Edwards currently serves as Customer Experience Manager and previously held the role of Operations Process Specialist at BioCare, Inc. Since May 2023. Prior to this, Rio had a lengthy tenure at Progressive Insurance from August 2016 to May 2023, fulfilling multiple roles including Commercial Lines Heavy Equipment Claims Adjuster and Total Loss Claims Adjuster. Experience also includes positions such as Operations Manager at SMS Assist, L.L.C., Project Manager at Fidlar Technologies, and Scouting Coordinator at NCSA Athletic Recruiting. Additional experience spans roles in education and service management, including Substitute Teacher at Joliet Township High School and Service Manager at Anderson Pest Solutions. Rio holds a Bachelor of Arts in Sport Management from the University of St. Francis and a Master of Arts in Organizational Leadership from Lewis University.