Rio Edwards currently serves as Customer Experience Manager and Operations Process Specialist at BioCare, Inc since May 2023. Prior to this role, extensive experience was gained at Progressive Insurance from August 2016 to May 2023, with various positions including Commercial Lines Heavy Equipment Claims Adjuster and Total Loss Claims Adjuster. Additional roles include Operations Manager at SMS Assist, L.L.C., Project Manager at Fidlar Technologies, and Scouting Coordinator at NCSA Athletic Recruiting. Rio Edwards also held positions such as Admissions Advisor at DeVry University, Service Manager at Anderson Pest Solutions, and Substitute Teacher at Joliet Township High School, along with serving as Men's Basketball Assistant Coach at the University of St. Francis. Educational qualifications include a Bachelor of Arts in Sport Management from the University of St. Francis and a Master of Arts in Organizational Leadership from Lewis University.
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