Erik Harmon

Erik Harmon, MBA, is a seasoned IT professional with extensive experience in help desk support and system administration. Currently serving as a Desktop Engineer at Biodesix, Inc., Erik manages all tiers of help desk support, oversees endpoint patch management, and maintains hardware and software infrastructure. Prior roles include Service Desk Tier II at LogRhythm, where Erik handled escalations and identity access management projects, and Tier 1 Customer Support Specialist at Upserve, emphasizing customer service in the restaurant technology space. Erik holds a Bachelor's Degree in Art History from Colorado State University and an MBA in Business Administration from the University of West Georgia.