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Elaine Dillon

Head Of Customer Excellence & Operations UK & Ireland at Biogen

Elaine Dillon is an accomplished professional in the biotechnology sector, currently serving as the Head of Customer Excellence & Operations for the UK and Ireland at Biogen since August 2015. Elaine has extensive experience in strategic planning, operational effectiveness, and corporate communications within the organization, contributing significantly to the Alzheimer's disease business unit and leading marketing efforts across various therapy areas. Prior to Biogen, Elaine held various roles at Servier, including Regional Sales Manager and Senior Product Manager, and began a career in IT support with Kepak Group. Elaine holds a Bachelor's Degree in Natural Sciences from Trinity College Dublin, an Executive MBA from University College Dublin, and furthered professional development through programs at Northwestern University's Kellogg School of Management and the Digital Marketing Institute. Additionally, Elaine completed Situational Leadership Training from The Ken Blanchard Company in November 2022.

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