Tj Williams

TJ Williams is an experienced leader in patient care and call center operations, currently serving as the Director of Patient Care Services at BioPlus Specialty Pharmacy since January 2021, following a role as Manager of Patient Care Services. Prior experience includes significant contributions at Healthfirst as Call Center Operations Manager, where the focus was on enhancing productivity and quality within the Provider Services Team. Previous roles span various customer care positions, including Customer Care Operations Consultant at Innovative Human Resources Solutions and Operations Manager at Sprint Nextel, where achievements included managing large teams and driving key performance indicators. TJ Williams holds a Bachelor of Science in Business Management from the University of Phoenix.