Erika Gonzalez Lopez

Erika Gonzalez Lopez is an accomplished Quality Manager at VISEO IBERIA since April 2019, where responsibilities include team management, project management, and customer satisfaction optimization. Additionally, Erika serves as a Team Manager for Continuous Service Improvement at The Birchman Group and works as a freelance sworn translator since September 2014. Previous experience includes roles as Service Delivery Manager at SOSMATIC, Process Analyst and Quality and Customer Satisfaction Analyst at Atos, and administrator for the International Internship Programme at Fundación Universitaria de Las Palmas. Erika holds a Bachelor's Degree in Translation and Interpreting from the University of Las Palmas de Gran Canaria and Universität des Saarlandes, as well as a Project Management Assistance course from AFS Formacion.