Jessica Hale

Jessica Hale is an experienced Fixed Operations Service Specialist at Birchwood Automotive Group, where responsibilities include providing tools and support to Service & Fixed Operations Managers, executing strategic initiatives, and enhancing key performance indicators. Jessica also managed the Birchwood Reconditioning Centre, utilizing Lean and Lean Six Sigma strategies to optimize processes across 16 franchises. Prior experience includes serving as a Service Advisor at Terry Ortynsky Nissan. Jessica holds a Master's degree in Lean Six Sigma from York University, earned between 2014 and 2015.