Allan Aquino

Allan Aquino is an experienced Enterprise Customer Success Manager currently at Bird since July 2022, specializing in customer onboarding, adoption, retention, and satisfaction. Previous roles include Account Director at Kaleyra, managing client accounts and ensuring service quality, and Merchant Success Manager at Shopify, focusing on merchant relationships and platform optimization. Allan has held various positions in customer success at Infobip, including Senior Customer Success Manager and Global Account Manager, and has experience in roles such as Contract Administrator at AppleOne Employment Services and Business Analyst at Casas Bahia. Allan's academic qualifications include degrees in Search Engine Marketing from BrainStation, a Postgraduate Degree in IT Business Management from Unifesp, and a degree in Information Systems from Anhanguera Educacional.