Dan Pass is an experienced technical account manager currently serving at Bird since June 2022, previously holding senior management roles at Deputy and Twilio Inc. At Deputy, Dan was instrumental in enhancing operational efficiency within the Customer Success Organization, achieving significant cost reductions. At Twilio, Dan established critical processes for Internet of Things support, mentoring technical support engineers and customer success managers. Dan's career also includes key positions at Gap Inc., CLAIMS EVAL, INC., Geek Squad, and Sierra Energy, along with an early internship at Placer County DeWitt Center. An alumnus of Bryan College, Dan holds an Associate of Arts in Stenography.
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