Khent Marl Ballon

Khent Marl Ballon is a seasoned communication professional currently serving as a Senior Communications Trainer at Birdeye since January 2024, where expertise lies in designing and delivering innovative training programs that enhance communication across teams. Prior experience includes a role at RingCentral from June 2020 to January 2024, progressing from Communications Trainer to Senior Communications Trainer, focusing on customized workshops and training curriculum development. Khent also served as a Language Training Facilitator at The Church of Jesus Christ of Latter-day Saints, teaching English to non-native speakers, and has experience as an English as a Second Language Teacher at P&P Language Online, as well as a Global Communications Trainer at ePerformax Contact Centers & BPO. Additionally, Khent was an English Instructor at Capiz State University, teaching a variety of subjects. Education includes a Master of Arts in English Studies, Language from the University of the Philippines Diliman and a Bachelor of Secondary Education in English Language and Literature from Capiz State University.