Palak Sethi is a skilled Senior Implementation Specialist at Birdeye since August 2023, with a solid background in project consulting from Cvent, where roles varied from Associate Project Consultant to Senior Project Consultant from March 2021 to August 2023. Previous experience includes working at Chegg Inc. in Expert Engagement, and at iTEN Media in delegate management and sales. Early career roles involved marketing and PR internships at UrbanClap, event management at Zee Media Corporation Limited, project management coordination at F3 Fashion & Events, and event coordination with DAV United Alumni Management. Palak holds a Bachelor's degree in Journalism & Mass Communication from Guru Gobind Singh Indraprastha University, completed in 2019, and has a background in commerce with mathematics from the Central Board of Secondary Education.