Clémentine Dugrand

Mid-market Customer Success Manager at Birdie

Clémentine Dugrand is currently working as a Mid-Market Customer Success Manager at Birdie, a home healthcare technology platform. Before that, Clémentine held various roles such as Senior Onboarding Manager, Onboarding Manager, and Junior Customer Success Manager at different organizations including IFRC, ICRC, WHO, Council of Europe, and Kitabna. Clémentine has a background in translation and interpretation with degrees from the University of Geneva, Universitat Autònoma de Barcelona, and Université Toulouse - Jean Jaurès. Clémentine also has a certificate in Management Essentials from Harvard Business School Online. Additionally, Clémentine has experience in roles such as Translator, Ground Staff, Front Desk Receptionist, and Teaching Assistant, showcasing their diverse skill set and professional experience.

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Previous companies

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Timeline

  • Mid-market Customer Success Manager

    August 1, 2023 - present

  • Senior Onboarding Manager

    November, 2022

  • Onboarding Manager

    July, 2022

  • Junior Customer Success Manager

    August, 2021