Hugh Jones is an independent management consultant working with universities and other organisations across higher education. Prior to this role, he worked within university professional services at five universities in London and Wales, including executive leadership roles at Goldsmiths, University of London; and Cardiff University. Hugh is a Fellow of the Association of University Administrators (AUA) and is programme lead on the AUA’s Postgraduate Certificate in Higher Education Administration, Management and Leadership, and holds degrees from the LSE and from the University of London Institute of Education, now part of UCL. You can follow Hugh on Twitter @hughjconsulting – on most weekdays he’ll share an old postcard relating to higher education.