Manolache Bogdan Lucian

Manolache Bogdan Lucian is a seasoned professional with over a decade of experience in customer marketing and project management, currently serving as the Senior Customer Marketing Project Manager for the Enterprise Segment at Bitdefender since 2013. Manolache has a proven track record in streamlining processes to enhance customer satisfaction and implementing automation in customer communications. Prior roles at Bitdefender include Customer Experience Project Manager and Customer Support Quality Analyst, where initiatives to improve retention and service quality were successfully executed. Manolache also serves as a Microsoft Excel Trainer at Extreme Training, where high customer satisfaction is consistently achieved. Previous experience includes managing high-priority incidents at Stefanini as an Incident Controller and providing technical support as a Helpdesk Technician. Manolache holds an Engineer's degree in Information Technology from Titu Maiorescu University.