Josh Behler

Josh Behler is a Senior Customer Success Manager II at Bitly, where responsibilities include managing a significant book of business valued at approximately $8 million in annual recurring revenue, driving an average of over 50 renewals monthly, and consistently achieving top performance in net dollar retention and gross retention since 2023. Prior to this role, Josh served as a Senior Customer Success Manager and Account Manager at Bitly, contributing to revenue growth and customer retention, and assisting in onboarding training. Earlier experience includes a Customer Engagement Associate role at SAP, focusing on addressing customer challenges and renewing agreements, as well as a Cloud Application Consultant position at Oracle, where analysis and solution delivery increased client ROI. Josh holds a Bachelor of Arts in Government from Cornell University, complemented by minors in History and Law and Society.