Melania Muir Fernandez

Melania Muir Fernandez is an accomplished professional with extensive experience in customer support and technical roles. Currently serving as a Customer Success Manager at Bitmovin since June 2022, Melania has previously worked as a Presales Engineer and Technical Support Lead at Anyline, where responsibilities included collaborating with sales and development teams to address client challenges. Other roles include Customer Support Agent at MeisterLabs GmbH, Customer Support Manager at Tractive, and German Customer Support Agent at Lifeplus, all emphasizing multilingual support and customer relationship management. Melania holds a Bachelor of Arts in Modern Languages from the University of Birmingham and multiple degrees in Computer Science, enhancing technical expertise and communication skills.