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Dóra Czekmeister

Customer Retention Team Lead at Bitrise

Dóra Czekmeister's work experience includes positions at various companies. Dóra worked as a Customer Retention Team Lead at Bitrise from February 2023 to the present, where they led a team responsible for customer retention and collaborated with cross-functional teams to identify upsell opportunities. From July 2021 to February 2023, they served as a Senior Customer Renewal Specialist at Bitrise, managing a portfolio of key accounts and ensuring successful contract renewals. Prior to that, they worked as a Sales Support Specialist at Bitrise from August 2019 to August 2021, supporting the Sales team and assisting in lead generation activities.

Before joining Bitrise, Dóra worked as an After Sales Specialist at Gepida Bicycles from May 2017 to August 2019, providing post-sales support to customers and collaborating with internal teams to improve after-sales processes. Dóra also worked as a Senior Demurrage Analyst at ExxonMobil from June 2014 to February 2017, where they were responsible for handling demurrage claims associated with tanker voyages. Additionally, they worked as an Order Processing Manager at BT Global Services from October 2013 to April 2014, receiving and processing orders from sales teams.

Dóra's earliest listed work experience was as a Sales Associate at AP Studio Kft - LAONI Design from May 2011 to June 2012. In this role, they built relationships with customers, complied with inventory control procedures, and resolved customer complaints.

Dóra Czekmeister obtained a Bachelor's degree in Economics and Business Administration, specializing in Innovation Management, from Budapest University of Technology and Economics from 2007 to 2012. Dóra then pursued a Master's degree in Management and Leadership, with a focus on Human Resources Management, at MATE University from 2012 to 2014. Prior to their university studies, Dóra attended Nagy Lajos High School of the Cistercian Order in Pecs from 2003 to 2007.

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Previous companies

ExxonMobil logo
BT logo

Timeline

  • Customer Retention Team Lead

    February, 2023 - present

  • Senior Customer Renewal Specialist

    July, 2021

  • Sales Support Specialist

    August, 2019

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