Ana Jairala

Ana Jairala is an experienced professional in business partnership management and customer support, currently serving as Servicing Business Partner Manager and Lead at Bitso since October 2021. Prior to this role, Ana spent two decades at American Express, where responsibilities included supervising customer support, business planning for significant operational functions in Argentina, and leading back office teams for EMEA markets. Ana's expertise involves enhancing customer satisfaction through process improvements, providing training, and developing communication strategies. Ana holds a degree in Human Resources from Morón University, obtained in 2005.