Shirley Mercado has extensive experience in customer experience and sales, currently serving as Customer Experience Manager at Bivar since May 2017, where previous roles included Customer Acquisition Manager, Business Development Manager, and Senior Inside Sales Representative. Prior to Bivar, Shirley Mercado worked at COMPONENTS CENTER INC from July 1989 to April 2017 as an Inside Sales Representative, demonstrating a long-standing commitment to sales and customer relations.
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