Diego Rossenblum is a seasoned professional with extensive experience in technical support and customer service across major technology companies. Currently serving as a Service Manager at bizbrain technologies since April 2019, Diego manages SAP Integrated Business Planning customer support services, ensuring efficient delivery of work orders and SLAs. Prior to this role, Diego spent over seven years at Leapfactor providing strategic customer support for cloud-based mobile services. Diego's earlier experience spans nearly 17 years at Oracle, where roles included Principal Support Engineer for Oracle EBS, Sr. Support Engineer for various Oracle applications, and Technical Support Analyst, showcasing a deep expertise in both technical and functional aspects of Oracle products. Diego holds a Bachelor's Degree in Computer Science from a university in Argentina, awarded between 1990 and 1997.
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