Nicole Oliveira

Senior Customer Success Manager, Enterprise at Bizzabo

Nicole Oliveira has a diverse work experience spanning various industries and roles. Nicole currently works as a Senior Customer Success Manager at Bizzabo, specializing in enterprise clients. Prior to this, they held the position of Enterprise Customer Success Manager at the same company.

Nicole also has experience in event planning and styling as a Co-Founder & Event Stylist at A Dreamly Event.

In addition, Nicole has worked at Propertybase Powered by Lone Wolf, where they served as a Senior Customer Success Manager and an Account Manager.

Nicole has also worked at the Old Colony YMCA as a Special Events & Program Assistant, where they were responsible for organizing and coordinating various programs and events.

Before that, Nicole worked at PTC as a Senior Customer Experience Analyst and a Business Analyst, where they played a pivotal role in driving customer satisfaction and improving the overall customer experience.

Nicole'searly career included a role as a Project Coordinator for Patient Experience at Massachusetts Health Quality Partners (MHQP), where they focused on improving healthcare quality through research, reporting, and community outreach efforts.

Nicole Oliveira's education history begins with their attendance at Dexter Southfield School, although specific start and end dates are unknown. Nicole then pursued their Bachelor of Arts (BA) degree at Tufts University. Again, there is no provided information regarding the duration of their studies at Tufts. Lastly, Nicole attended Universidad Autónoma de Madrid, but it is uncertain when their studies there took place.

In terms of additional certifications, Nicole received the Lean Six Sigma Green Belt (ICGB) from William George Associates in June 2019. Nicole also completed the PMP® Certification Training Course and obtained the SCRUMstudy Agile Master Certified (SAMC) certification during the same month and year, both through William George Associates.

Links

Previous companies

Old Colony YMCA logo

Timeline

  • Senior Customer Success Manager, Enterprise

    June 1, 2023 - present

  • Enterprise Customer Success Manager

    November, 2021