Mohammad Aasim is a seasoned operations professional with extensive experience in logistics and customer service management. Currently serving as the Director of Operations for BJS Home Delivery since December 2014, Mohammad is responsible for monitoring operational costs and conducting analyses to enhance efficiency. Previous roles include Customer Experience Director and Transport Manager, where significant improvements in customer service protocols and staff training were achieved. Mohammad's early career includes positions at Mustafa Center as a Management Trainee and as a Labor Engagement and Deployment Officer at Farco Foods Pvt. Ltd. Educational qualifications include a Certificate in Strategic Operation & Supply Chain Analytics from the Indian Institute of Management, Lucknow, and a Master of Science in Human Resources Management from the University of Glasgow.
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