Nathaniel H. is a seasoned professional in educational and client-focused roles, currently serving as a Senior Instructor at Blackbaud since September 2021. Prior experience at Blackbaud includes serving as a Senior Customer Success Onboarding and Adoption Manager, where Nathaniel created and presented webinars to enhance product adoption based on client feedback and product innovations. With a strong background in training and technology solutions, Nathaniel has conducted SaaS software training for nonprofit clients and contributed to curriculum development as an instructor at Ohio University, where a Master of Education was earned. Additional experience includes roles in supervision and program coordination at both Ohio University and Florida State University. Nathaniel holds a Bachelor of Business Administration in Finance and Entrepreneurship from Ohio University.
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