Blackbay (a BluJay Solutions Company)
Marina Pitas is a seasoned professional with extensive experience in administrative support and contract management. Currently serving as a Senior Contract Administrator at Delta since June 2016, Marina supervises a small administrative team and collaborates closely with the Scheduler/Administrator to ensure the completion of customer service line agreements. Since September 2012, Marina has also held the role of Customer and Solutions Support Administrator at Blackbay, managing incident/problem management systems and maintaining up-to-date case information while reporting on Service Level Agreements. Prior experience includes a range of administrative and contract support roles at ABB, providing critical support to project management teams and ensuring customer satisfaction for telecommunications services. Marina's career began as a Procurement Clerk with the US Navy and includes early experience as an Office Junior at Salmon Services (NZ) Ltd. Educational background includes a degree in Office Systems from CPIT.
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Blackbay (a BluJay Solutions Company)
Blackbay Ltd. develops and implements mobile enterprise solutions and services for supply chain and field service operations. It offers Delivery Connect, a mobile freight solution for real time job tracking; Service Connect, a business mobility solution that provides off-site service and parts ordering system with timesheets as well as providesvehicle cradles that hold handheld computer devices in vehicles. The company offers its products for use with handheld intelligent devices and the back-end infrastructure in postal, point to point courier, hub and spoke, third party logistics, service dispatch, social housing, facilities management, and manufacturing industries. Blackbay currently has over 55,000 mobile workers in the field worldwide. Customers include Royal Mail, Hermes, Dyson, DHL, DPD, Tyco, Chubb, Konica Minolta, Australia Post, Star Track Express and Capita.Blackbay Ltd. was formerly known as iTouch Business Mobility. The company was founded in 2004 and is headquartered in London, the United Kingdom. Blackbay Ltd. is a former subsidiary of iTouch plc.