Charlotte van Es

Customer Success Manager at blackbear | hassle-free outsourcing

Charlotte van Es's work experience includes:

1. Customer Success Manager at blackbear (2022-present): Responsible for managing customers and ensuring their success on a marketplace for short-term Challenges.

2. Accountmanager at Startup Studio Nescio (2018-2022): Worked on building and bringing digital products to the market for tech companies.

3. Customer Success Manager at Smart.pr (2017-2018): Provided product trainings and customer support, leading to year-to-year revenue growth.

4. Sales & Account Support and Sales & Marketing Intern at Smart.pr (2014-2017): Supported sales and account managers, optimized onboarding processes, and provided excellent service to customers.

5. Founder & Owner of CHARLIES Musthaves (2016-2018): Launched and owned a business.

6. Graduate Research Intern Online Marketing & PR at Abel Technologies B.V. (2016-2017): Conducted research on online marketing and PR.

7. Hostess at Promotion Partners (2014-2015): Worked as a hostess for various events.

8. Brand Ambassador at Barracuda Unincorporated (2012-2014): Represented different brands and hosted events and fairs.

9. Marketing & Communications Intern at House Of Fashion | DASH Models | LM-XCLUSIV (2014): Assisted with marketing and communications tasks.

Charlotte van Es holds a Bachelor's Degree in Commercial Economics, which they earned from the Amsterdam University of Applied Sciences from 2011 to 2017. Prior to that, from 2010 to 2011, they attended the Etty Hillesum Lyceum - Het Vlier, where they pursued a degree in Havo with a focus on Economy & Society. In addition, during the same period, they also completed a Masterclass Business & Economics from Saxion Hogeschool Deventer. Charlotte's educational journey began in 2006 when they enrolled in Etty Hillesum Lyceum - Het Vlier for their VWO degree in Economy & Society, which they successfully completed in 2010.

Links

Timeline

  • Customer Success Manager

    January, 2022 - present

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