Mrinmoy Dutta

Mrinmoy Dutta has extensive experience in technical support, primarily at BlackBerry since 2007, advancing from roles focused on handheld and desktop support to analyst positions specializing in enterprise technical support. Currently serving as an Analyst for BlackBerry Enterprise Technical Support, Mrinmoy provides support for BlackBerry Cyber-Security Products, including Unified Endpoint Management and Cylance Unified Endpoint Security across various operating systems. Previous roles at BlackBerry involved optimizing BlackBerry Enterprise Server functionality, troubleshooting email flow issues, and supporting mobile device management solutions for multiple platforms. Earlier experience at Bank of America included Tier 2 technical support, addressing a range of hardware and software issues across the organization's IT infrastructure. Mrinmoy Dutta holds a Bachelor of Applied Science in Computer Science from Acadia University.