Wayne Shen is a Business Process Analyst at Suncorp Group with experience at Blackbook.ai. Wayne has delivered multiple robots resulting in considerable cost savings and has worked on process mapping and improvement recommendations. Wayne has also mentored new analysts and engaged with stakeholders to successfully deliver automated solutions. In their previous roles, Wayne has worked as a Support Coordinator, Intern at Regional Express, Mathematics tutor, and Retail Sales Consultant at Optus. Wayne holds a Bachelor's Degree in Engineering and Commerce from The University of Queensland.
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