Buddy R.

Buddy R, who is currently serving as the Director of Client Experience Operations at BLACKCLOAK, has a wealth of experience in customer success and technical roles. Prior to BLACKCLOAK, Buddy worked at ThreatConnect, Inc. as a Customer Success Technical Lead and Customer Success Engineer. Buddy also has experience as a Senior Support Engineer at Securly, where Buddy implemented web filtering products for K-12 school districts. Additionally, Buddy has a background in IT engineering and Linux system administration at EC Group, and Buddy previously owned Dream On IT Consulting. Buddy has a proven track record of building relationships with customers, providing proactive guidance, and resolving complex technical issues effectively.