Laura Maedche

Laura Maedche is an experienced professional in customer operations and project management, currently serving as the Customer Operations Manager at Blackfoot Communications since October 2011. In this role, Laura develops and implements strategic improvements to enhance team efficiency while providing ongoing training and support for the Customer Operations team. Previous experience includes serving as an EHR Trainer at Tamarack Management Company, where Laura specialized in NextGen 5.5, and managing a statewide meth awareness campaign at the Montana Meth Project. Additionally, Laura volunteered for process improvement at the CMC Community Bridges Rehabilitation Institute of Montana and held various supervisory roles at Blackfoot Telecommunications Group, focusing on customer operations and training. Laura holds a Bachelor of Science in Business Studies with a concentration in Industrial and Organizational Psychology from Southern New Hampshire University and the University of Montana.