Adam Homfray is an experienced professional in customer care and operations management, currently serving as the Director of New Services & Business Development at Blacklane since January 2014. Homfray has successfully transitioned a concept into a fully operational service enhancing the travel experience for business travelers. Prior to this role, Homfray held various positions at Blacklane North America Inc, including Director of Customer Care & Operations and Head of Customer Care, where responsibilities encompassed operational management and team development. Additional experience includes senior management roles at Zalando Customer Service GmbH & Co. KG and oversight of order fulfillment at astramedia services (deutschland) GmbH. Early career highlights include multiple positions at eBay International AG, along with founding Oxide Tones, an online shop and label. Adam's educational background includes studies at The Open University from 2006 to 2007.
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