Kelly Mulligan

Kelly Mulligan is a seasoned professional with extensive experience in customer success management and business development. Currently serving as a Senior Customer Success Manager at BlackLine since September 2024, Kelly previously held roles such as Global Customer Success Manager at Bandwidth Inc., where significant deals were saved, and impactful product adoption was driven. As the President & Founder of Mulligan Tutoring Services since August 2019, Kelly established a successful tutoring business with a 90% annual retention rate through advanced CRM and automation tools. Previous positions include Strategic Account Manager at Global Knowledge, where Kelly revitalized over 600 enterprise accounts, and International Business Communications University Lecturer, providing instruction to over 200 students. Kelly's career also includes a significant tenure at E2 Technologies, focusing on client success and sales growth, and strategic partnerships development at SalesPro Connect. Kelly holds a Bachelor of Arts in Communication Studies with a Business Minor, graduating Magna Cum Laude from San Jose State University.