Kate S.

Kate S. has over two decades of experience in the book retail sector, all with Blackwell's Bookshops. From 1993 to 2012, Kate served as Regional Manager for the Oxford location and continued in this role until 2012, transitioning to the position of Head of Operations, where responsibilities included overseeing company logistics until April 2016. Currently, Kate holds the title of Customer Service & Operations Director, leading efforts that enhance customer experience and streamline operations within the organization.