Kate S.

Kate S. has over two decades of experience in operations and customer service, specifically within Blackwell's Bookshops. Starting as Regional Manager for Oxford in 1993, Kate S. progressed to Regional Manager for the broader organization from 2003 to 2012. Following this role, Kate S. served as Head of Operations from May 2012 until April 2016, and has held the position of Customer Service & Operations Director since April 2016.