Melissa P.

Melissa P. has extensive experience in retail and banking, currently serving as Senior Manager of Store Operations - Process Improvement at Blain's Farm & Fleet since September 2011. In this role, Melissa drives efficient scheduling practices through labor analytics to enhance customer service. Previous positions at Blain's Farm & Fleet include Workforce Planning & Analytics Manager and Workflow Manager, focusing on labor analytics and communication improvement. Prior to this, Melissa worked at US Bank as a Teller, where responsibilities included transaction processing and security. Additional experience includes roles at maurices as a Sales Associate, Ryan International Airlines as a Flight Attendant, and earlier positions at Blain's Farm & Fleet. Melissa holds a Master's degree in Business Administration with a focus on Data Analytics from the University of Southern Indiana, as well as a Bachelor's and an Associate's degree in Technical Management from Embry-Riddle Aeronautical University.