Jiating Kristin Chen

Jiating Kristin Chen is an experienced data science manager currently at Blend360, where responsibilities include designing and developing a chatbot incorporating LLM, Prompt Engineering, and RAG models, while enhancing response quality through real-time data integration. Prior roles at Blend360 included lead data scientist, applying advanced Natural Language Processing techniques to analyze customer reviews for a leading pet retailer, resulting in effective product rankings. Jiating has significant experience from Westat, where roles included developing a multi-class text classifier with 95% accuracy and preprocessing victim narratives. Early career internships involved designing data models and utilizing APIs for extensive data scraping and analysis. Jiating holds a Master’s Degree in Data Science from The George Washington University and Bachelor’s Degrees in Marketing from the New York Institute of Technology and International Trade and Economics from Foshan University.