Eduardo Santoyo

Eduardo Santoyo currently serves as the Global Head of Customer Success for LATAM & EMEA at Blip, focusing on expanding existing client relationships and implementing customer success programs. Previously, Eduardo was the VP of Customer Success & Expansion at Gus Chat, where the emphasis was on enhancing the customer experience post-purchase in the Mexican and Spanish markets. Early career highlights include a role as Sr. Customer Success Manager at Infobip, concentrating on client retention and service expansion, and a significant tenure at Telefónica, where achievements included strategic sales management and the implementation of a CRM that boosted productivity. Eduardo holds a degree in Business Administration from Universidad del Valle de México.