Breanna Czopek is a Customer Success Manager at Block, a position held since November 2021, where responsibilities include driving team performance and fostering a diverse and engaged workforce. Prior experience includes several roles at PNC from August 2015 to November 2021, including Virtual Service and Support Manager and various managerial positions in loan servicing and customer support. Breanna has demonstrated expertise in staff development, performance management, and risk mitigation, along with a strong ability to adapt to organizational changes. Previous roles also include Notary Public at the Pennsylvania Association of Notaries, and Personal Banker at Citizens Bank, showcasing a solid foundation in customer service and team leadership. Breanna holds a degree in Business Management from the Community College of Allegheny County.
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