Ernest Moore

Ernest Moore is a customer success professional with a comprehensive background in sales operations and customer service. Currently serving as a Customer Success Manager at Block since January 2022, Ernest previously held the role of Sales Operations Support Manager at TD SYNNEX North America from August 2019 to January 2022. Prior experience includes serving as a Customer Service and Sales Supervisor at Spectrum, where responsibilities included evaluating the skill levels of team members, resulting in a 30% increase in productivity, and coaching staff to maintain high service standards. Ernest began a career at Teleperformance, USA as a Technical Support Specialist, assisting customers with technical issues and supporting sales efforts. Ernest holds a Bachelor's degree in Business Administration and Management from Langston University, earned between 2003 and 2007.