Freddy Paul is a seasoned business development professional with extensive experience in driving growth and enhancing customer satisfaction across various industries. Currently serving as the Business Development Manager at Altura since November 2022, Freddy has successfully implemented a customer service support system that improved customer satisfaction ratings and reduced complaints by 20%. In addition, Freddy is a member of the Blockchain Game Alliance since April 2023 and previously held the role of Key Account Manager at Dukaan® where responsibilities included setting growth targets and managing e-commerce operations. Freddy's earlier experience includes positions as a Senior Account Executive at SellerApp and Operations Manager at Thomsons International Associates. Freddy holds an MBA from the University of Chester and a Bachelor's degree in Business Management from Sri Bhagawan Mahaveer Jain College.
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