Duncan Schertler

Senior Sales Operations Lead at Bloomberg Industry Group

Duncan Schertler has over a decade of work experience in various sales, operations, and support roles. Duncan is currently working as a Senior Sales Operations Lead at Bloomberg Industry Group, where they negotiate procurements and renewals, conducts reporting/analysis, and manages projects to improve processes. Prior to this, they worked as a Senior Sales Support Operations Specialist at the same company, where they documented new processes, managed Salesforce reports, and resolved cases for clients. Duncan also worked as a Corporate Relationship Partner at Bloomberg Industry Group, fostering partnerships and managing the full sales cycle.

Before joining Bloomberg Industry Group, Duncan served as an Associate Director of Partner Development at EAB, leading a team and facilitating connections between sales executives and higher education institutions. Duncan also worked at Thompson Creek Window Company as the National Head of Sales Training, where they successfully reduced turnover rates and achieved high close rates.

Duncan also has experience in the educational sector, working as a Technical Support Specialist and Assistant Instructional Designer at the Fox School of Business at Temple University. Duncan provided technical support for virtual classrooms and collaborated with a team to create digital course materials. Additionally, they worked as a Full Curriculum Tutor at Temple University Japan, assisting students in various subjects.

Furthermore, Duncan has worked in the media industry, serving as a VR and Emerging Technologies Consultant at the Newseum and an Audio Video Engineer. Duncan provided technical insights and ensured high-quality audio and video productions.

Early in their career, Duncan worked as a Fundraising Representative for Temple University, contributed to the university's fundraising efforts. Duncan also worked as a Camp Counselor at Camp Beech Cliff and a Customer Service Representative at Patuxent Nursery.

Overall, Duncan Schertler has a diverse background in sales, operations, support, education, media, fundraising, and customer service.

Duncan Schertler holds a Master of Business Administration (MBA) degree from the University of Maryland - Robert H. Smith School of Business, which they obtained between 2017 and 2020. Duncan'sfield of study was Business Administration and Management, General. Prior to that, they attended Fox School of Business at Temple University from 2012 to 2017, where they earned a Bachelor's Degree in International Business. During the same period, they also obtained a Bachelor's Degree in Computer Science from Temple University. Additionally, they studied at Temple University Japan from 2013 to 2014 and obtained a Bachelor's Degree in International Business. Apart from their formal education, Duncan Schertler has acquired various certifications, including the Bloomberg Environmental Social Governance Certificate and Bloomberg Market Concepts from Bloomberg, obtained in May 2023, the Maryland In-Home Sales License from the State of Maryland, obtained in February 2018, and the Japanese Language Proficiency Certificate from Temple University, obtained in May 2017.

Links

Previous companies

EAB Global logo
Thompson Creek Window Company logo

Timeline

  • Senior Sales Operations Lead

    July, 2023 - present

  • Senior Sales Support Operations Specialist

    May, 2021

  • Corporate Relationship Partner

    March, 2020

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