Ahmed Farah

Ahmed Farah is an Information Technology Engineer at AlphaSights since December 2021, specializing in the maintenance of core IT SaaS platforms and resolving technical issues from 1st to 3rd line levels. Responsibilities include managing user accounts within Google Workspace, implementing mobile device management solutions, ensuring compliance with Cyber Essentials and ISO 27001, and optimizing security protocols. Previously, Ahmed served as an IT Service Desk Analyst at THE CLANCY GROUP CORPORATION, providing end-user support, managing the onboarding and offboarding process, and troubleshooting software and hardware issues for a large user base. Earlier experience includes roles at Fujitsu as a Service Desk Analyst, an IT Technician at A Better Life Home Care Services, and a Sales Advisor at Vodafone. Ahmed holds a degree in Sports Science from St. Mary's University and additional education from West London College.