Lori Francis, MBA, PCMH CCE, has extensive experience in healthcare program management and clinical services. From April 2016 to July 2023, Lori worked as a Program Management Specialist at Blue Cross Blue Shield of Tennessee. Prior to this role, Lori served in multiple capacities at East Tennessee State University from June 2007 to March 2016, including Clinical Services Coordinator and Performance Funding Coordinator. Lori holds a Master of Business Administration with a concentration in Healthcare Management from American InterContinental University, obtained between 2017 and 2018, and a Bachelor of Science in Public Health Administration from East Tennessee State University, earned from 1998 to 2006.
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