Ronak Solanki

Ronak Solanki possesses extensive experience in customer service and management across various industries. Currently serving as a Call Center Supervisor at BLS International Services Ltd since July 2023, responsibilities include training call center agents and monitoring call quality. Previously, Ronak worked as a 2nd Line Network Specialist at Tech Mahindra Business Services, resolving escalated service issues, and diagnosing connectivity problems. A background in business development as a Team Lead at S.R.P Infotech involved identifying new opportunities and managing a lead generation team. Other roles include Senior Consultant at Teleperformance for Barclays Bank, handling high volumes of calls, and Senior Property Manager at Highrise Properties, providing guidance in real estate transactions. Educational qualifications include a Bachelor of Commerce degree from the University of Mumbai.