Forrest Heith

Forrest Heith is a seasoned professional in customer experience and technical support, currently serving as a Senior Customer Experience Associate at Blue Apron since June 2017. In this role, responsibilities include managing escalations and collaborating with the legal team on food safety and regulatory concerns, as well as providing detailed responses to customer inquiries. Previously, Forrest achieved high-performance metrics as a Customer Experience Associate at Blue Apron and worked as a Retail Support Analyst at Whole Foods Market, where troubleshooting software issues was a key responsibility. Experience at UberEats involved providing technical support in a remote setting and managing driver logistics, while earlier employment at Apple focused on delivering senior-level customer support for various product lines. Forrest holds two Bachelor's degrees in Business Information Systems from Texas A&M University-Corpus Christi and the University of Phoenix.